How Do You Log the Bug?

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How Do You Log the Bug?


Overview

Logging bugs is a core part of the Quality Assurance (QA) process. It acts as detailed documentation of issues found during testing. These reports help developers understand what went wrong, so they can reproduce the issue and fix it effectively. The success of development and testing cycles depends not just on finding bugs, but also on how clearly and accurately those bugs are reported. Well-written bug reports speed up the process by making it easier for developers to identify, replicate, and resolve issues quickly.

Why Is It Important to Log Bugs Correctly?

Bug logging may seem simple, but in reality, it involves several key components that are crucial for smooth development and testing. In today’s fast-paced software cycles where time, cost, and quality all matter missing even a few important details in a bug report can lead to delays, confusion, and extra work.

On the other hand, a well-written bug report improves communication between QA and developers, speeds up issue resolution, reduces rework, and ultimately boosts ROI. It helps teams save time, manage expenses better, and deliver higher-quality products.

This is why QA engineers must follow a structured approach when logging bugs ensuring they include the right information, in the right way.

How to log bugs?

To log bugs effectively, it’s important to use a bug tracking tool. Popular tools like JIRA, Bugzilla, Azure DevOps, and GitHub Issues help teams document, assign, and track bugs in an organized way. These tools make it easier for developers and testers to collaborate, prioritize fixes, and ensure no issue gets missed.

 

Defect ID

Summary

Description

Severity

Priority

Environment

Status

Attachments

Bug_003

"Add to Cart" button not working on product page

Steps to reproduce:

1. Open amazon in Chrome
2. Search for “Wireless Mouse”
3. Click on any product from the results
4. Click on the “Add to Cart” button

Expected Result:
The product should be added to the shopping cart, and a confirmation message should appear.

Actual Result:
Clicking the “Add to Cart” button does nothing; no confirmation or cart update.

Test Data:
Browser: Chrome v125
OS: Windows 10
Product: Logitech Wireless Mouse

Critical

High

Production

Open



























How to Prioritize Defects?

Prioritizing defects is a critical aspect of software testing. It ensures that the most impactful issues are addressed first, maintaining the software's quality and reliability. 

1.Understand Severity and Impact

  • Severity refers to how badly the defect affects the system (e.g., system crash vs. typo). 
  • Impact measures how many users are affected and how critical the issue is in real use. 

Combine both to evaluate overall importance.

2.Align with Business Goals

  •     Focus on bugs that hurt customer experience or delay release. 
  •     Include input from stakeholders to align with product priorities and financial risk.
3.Use a Priority Matrix

A Priority Matrix is a simple 2x2 grid that helps visualize and decide defect priorities. It categorizes bugs based on their severity and impact:

  • Top Priority: Defects with high severity and high impact.

  • Secondary Priority: Defects with either high severity but low impact, or low severity but high impact.

  • Low Priority: Defects with low severity and low impact.

For example:

  • A critical crash in a rarely used feature is secondary priority.

  • A minor display issue on the login page is secondary priority.

  • A major bug in a core function is top priority.

  • A typo in the help section is low priority.

4.Check Reproducibility & Frequency

  • Frequent or easily reproducible bugs = higher priority

5.Evaluate Dependencies

  • Prioritize bugs that block other testing or development work
6. Tools
  • Use tools like Jira, Azure DevOps, or Bugzilla to track, sort, and assign bug priorities.
Prioritizing defects helps teams fix the most important bugs first. By looking at how serious a bug is, how many users it affects, and using tools like a priority matrix, teams can stay focused and work smarter. This improves software quality, saves time, and keeps users happy.

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